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Real Talk – Lessons from NextCon

Important Lessons of the Week

Curiosity to learn drives success. If you don’t produce, you don’t succeed. Don’t just talk and think about what you want to do, go on the offense and make it happen. What you do after you get the customer matters most. Listen before you talk. Everyone is your customer. What does your customer journey look like? What does the first 15 minutes look like with your customer? How do you make the first 100 days amazing for your customer?